Dear Valued US Customers,

Starting August 29, the U.S. government will remove the de minimis exemption, which previously allowed orders under $800 USD to be imported duty-free. To ensure our US customers are not unexpectedly charged import duties, we have made the difficult decision to temporarily pause all US orders while we work on a long-term solution.

We expect to resume shipping to the US in approximately two weeks. However, the exact timing may vary depending on updates from the FDA, customs clearance requirements, and our shipping partners.

Will prices change once US orders resume?

Yes. To cover costs related to the FDA, brokerage fees, and tariffs, prices will increase by approximately 10–15%. We have done our best to avoid raising prices, but these fees are too significant for us to absorb. Please note that Canadian and other non-US international orders will not be affected.

We are actively exploring the best solutions to make purchasing easier and more convenient for our US customers.

Thank you for being a part of the Elephant Beauty Supply journey. We could not have reached this point without you, and we are committed to continually improving our services to make every experience with us even better.

Sincerely,

Elephant Beauty Supply