Shipping policy
Shipping Policy
1.Ontario Shipping
Free Shipping: order over $100, parcel weight under 3kg. For order under $100, shipping fee will be calculated by carriers. Excluded from shipping: flammable products, furniture, and a whole box of products.
2.Canada Shiping
Free Shipping: order over $150, parcel weight under 3kg. For order under $150, shipping fee will be calculated by carrier. Excluded from shipping: flammable products, furniture, and a whole box of products.
3.Local Delivery
Minimun order $50.
Enjoy free local delivery within the GTA for orders over $200
For order from $50-$200, delivery fee $10 will be charge.
Your items will be delivered within three days.
Pickup Policy
We are pleased to offer free pickup for our customers from our fulfillment location in Toronto, Ontario. Below is an outline of how our pickup process works and what you need to know:
PICKUP TIMEFRAME
- Pickup Deadline: All orders must be picked up within 30 days of receiving the pickup notification email.
- After 30 days, we will send a reminder email.
- If the order is not picked up within 60 days of the initial notification, it will be automatically converted to store credit.
SHIPPING ALTERNATIVE
If you are unable to pick up your items and prefer shipping instead, please contact us at elephantbeautysupply@gmail.com or send us a direct message for assistance. Shipping charges will apply.
PICKUP LOCATION
Pickup your order at:
Elephant Beauty Supply
Unit 225, 50 Silver Star Blvd, Scarborough, ON M1V 4V5
For any questions or concerns regarding your pickup order, feel free to reach out to us. We’re happy to help!